Despite the disappointments we were happy to have stayed with you. You have some excellent stars and others are only average. We will stay with you again and recommend you to our friends, but please work on bringing the consistency of the staff up to that of your best people. Enjoy high-speed internet in all rooms, expect lots of tourist. The gardens are very pretty but the hose pipes laying about takes away from the beauty. YAMBI is a charming boutique hotel located in a beautiful residential suburb in Kigali city. If they were all as good as your account manager and the best of your dining room you would have one of the best properties in the world. You need to work on consistency of the quality of the staff. Many of the dining room staff were extremely attentive. Located next to I-95 and exit 345, Zen Living Suites University Blvd is conveniently located in the heart of Jacksonville, surrounded by restaurants. You have a very nice The Zen Ladakh with many excellent staff. The accounts manager was very helpful in our selection of trips. Our room was not properly cleaned each day. Trucks making deliveries woke us starting at 5AM. Our room was noisy, in the back of the The Zen Ladakh facing dormitory and deliveries area. Many of the staff were friendly and attentive and others did not acknowledge us. Mixed review - some tings enjoyable others not
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